File Requirements

1. Basic Version:
   • Customer only needs to provide 1:1 measurement, 100-150dpi, CMYK color eps/tiff/jpeg/pdf file.
   • DO NOT use Office software or paint software.
   • DO NOT use a picture downloaded from the internet as there will be a chance that it may not be clear or picture might be pixilated.
   • Recommended consulting a professional designer to handle the artwork, ensuring the artwork will meet the requirements.
2. Advanced Version:
   • Customers can choose to use common photo editing software (e.g. Al, Corel Draw), to produce the required measurement, example if the measurements are too large, artwork can be a shrink to proportion and after finishing the design please create an outline for the text.
   • After checking through the artwork save the file in eps format, use Photoshop to open the required 1:1 measurement and design resolution (commonly 100-150dpi, depending on the different items). Select the CMYK color settings and enlarge the artwork to 100% for viewing, ensure every part of the artwork is clear with no mistakes and lastly please save as tiff or jpeg format.

Color Requirements

• Our company uses CMYK format output, please DO NOT use RGB color.
• Our company directly print files that we receive from customers, please refrain from making any changes during this period, if there are any issues with the printed artwork due to customer's negligence or artwork are not clear, our company will not be held responsible.
• All files received in RGB or other color formats will be converted to CMYK for printing without prior notice, and our company shall not be responsible for any color aberration caused by the conversion.
• Our company uses a standard set of CMYK format output. If the customer has a strict requirement with the colors that need matching of color or color adjustment, please provide us a draft and the costing will be based on the given draft.
• The draft should be based on our company's CMYK format output as standard. Anything that is beyond our company's standard or computer screen display cannot be used as a printing standard. Every draft has 3 days validation period, changes to orders can be made within 3 working days from the date of receipt of order and please return the revised draft to the company for confirmation.